Box and Birdeye Launch Agentic AI Platforms for Enterprise
These product launches signal a strategic shift in enterprise software from assistive AI "copilots" to autonomous agents that execute entire workflows.
The Rise of the AI Agent
The enterprise software market signaled a significant evolution on September 11, 2025, as multiple companies, including Box and Birdeye, launched platforms centered on "agentic AI." This model frames AI not as a simple assistant that helps a human user, but as an autonomous agent capable of reasoning and executing complex, multi-step tasks to achieve a defined goal. The announcements mark a strategic shift from enhancing individual productivity to automating entire business processes.
Box Automates Content Workflows
At its BoxWorks 2025 conference, content management company Box announced a new suite of agentic AI …
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