Capgemini Research Shows AI Agent Trust Declining
Survey finds confidence in autonomous AI dropped from 43% to 27% despite $450 billion potential. Content: # Capgemini Research Shows AI Agent Trust Declining
Olivia Sharp
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Capgemini research on August 11 showed trust in autonomous AI agents fell to 27% from 43% last year, despite potential for $450 billion in value by 2028.
Capgemini research cited by NVIDIA on August 11, 2025, revealed declining trust in autonomous AI agents. Confidence dropped from 43% to 27% over the past year despite massive economic potential.
Economic Opportunity Remains Large
AI agents could deliver up to $450 billion in revenue gains and cost savings by 2028. The consulting firm's April 2025 survey included 1,500 executives from organizations with over $1 billion in annual revenue.
Current deployment remains limited:
- 2% of organizations deployed AI agents at scale
- 12% achieved partial scale deployment
- 23% launched pilot programs
- 61% are exploring deployment options
Human Oversight …
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