Privacy Policy

1. Introduction

OwlPost AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website owlpostai.com and use our services.

Age Restrictions: Our services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

2. Information We Collect

Personal Information You Provide

• Account Information: Email address, username, password (encrypted)
• Profile Information: First name, last name (optional)
• Subscription Information: Billing details, payment method, subscription preferences
• Communication: Messages you send us, newsletter subscriptions

Information Automatically Collected

• Usage Data: Pages visited, articles read, time spent, reading preferences
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, error logs, referral URLs
• Cookies: Session cookies, preference cookies, analytics cookies

Third-Party Information

• Payment Processors: Transaction data from Stripe or other payment providers
• Analytics: Aggregated usage data from Google Analytics (if used)

3. How We Use Your Information

We use the collected information for:

• Service Provision: Account management, content delivery, subscription processing
• Communication: Customer support, newsletters, service updates, billing notifications
• Personalization: Content recommendations, reading preferences, customized experience
• Analytics: Usage analysis, performance monitoring, content optimization
• Security: Fraud prevention, account security, abuse detection
• Legal Compliance: Meeting legal obligations, enforcing terms of service

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:

Service Providers

• Payment Processing: Stripe for secure payment processing
• Email Services: Newsletter delivery and transactional emails
• Hosting: Cloud hosting providers for website operation
• Analytics: Anonymized data for website performance analysis

Legal Requirements

• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• To investigate fraud or security issues
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures:

• Encryption: SSL/TLS encryption for data transmission
• Password Protection: Secure password hashing and storage
• Access Controls: Limited access to personal information
• Regular Updates: Security patches and system updates
• Monitoring: Continuous security monitoring and incident response

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights

General Rights

• Access: Request information about data we have about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

GDPR Rights (EU Residents)

• Right to Object: Object to processing of your personal data
• Right to Restrict: Restrict processing in certain circumstances
• Right to Lodge Complaint: File a complaint with supervisory authorities

CCPA Rights (California Residents)

• Know: Right to know what personal information is collected
• Delete: Right to delete personal information
• Opt-out: Right to opt-out of the sale of personal information
• Non-discrimination: Right not to be discriminated against for exercising rights

To exercise these rights, contact us at [email protected]. We will respond within 30 days for most requests.

7. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for website functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand website usage and performance

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Data Retention

We retain your information for as long as:

• Your account is active
• Necessary to provide our services
• Required by law or legitimate business interests
• Needed to resolve disputes or enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes
• Approved codes of conduct

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification (for significant changes)
• Displaying a prominent notice on our website

Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

13. Data Controller Information